Question 1

Why does AI visibility matter for a brand team?

Accepted Answer

Buyers ask ChatGPT, Gemini, and Perplexity which products to shortlist before they ever reach your site. The answer names brands, describes them, and cites sources, a first impression your team cannot see. Citlyze records it prompt by prompt.

Question 2

How do I see what ChatGPT says about my brand?

Accepted Answer

Add the questions buyers ask in your category. Citlyze tracks them across the engines in your plan so you can review how your brand was named, described, and ranked, or confirm it was skipped.

Question 3

Which answer engines does Citlyze track?

Accepted Answer

ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance, and Grok, depending on your plan. Every metric can be split per engine, so you can see where you're strong and where a single engine drags the average down.

Question 4

Can I see which competitors AI recommends instead of me?

Accepted Answer

Yes. Add competitor domains and Citlyze tracks them on the same prompts: Share of Voice, answer position, and the specific prompts where a competitor takes the recommendation you wanted.

Question 5

How does Citlyze measure how AI describes my brand?

Accepted Answer

Each tracked answer records whether you were named, recommended, or only cited, along with sentiment and answer position. Every score links back to the prompt, engine, answer text, and date, so you can read the description behind the number.

Question 6

What can I do when the answer favors someone else?

Accepted Answer

Open the lost prompt and look at the cited sources: reviews, comparisons, forums, guides. Citlyze turns repeated gaps into ranked recommendations for the pages and sources most likely to change the next answer, and re-measures after your work ships.

Question 7

How long until I see results?

Accepted Answer

You'll see your baseline Brand Visibility and competitor picture after the first tracking period, with a prioritized list of gaps soon after. Visibility gains follow as you ship the recommended content and source work.

Question 8

Can I share AI visibility with leadership?

Accepted Answer

Yes. Scheduled reports deliver Brand Visibility, Share of Voice, citation share, and competitor movement by email, Slack, or Teams, with every number tied to the answers behind it.

Own how AI introduces your brand to buyers

Review tracked answers before buyers meet you

Know which competitor takes the shortlist, and where

Turn every lost answer into the next fix

AI visibility for brands

Does AI recommend you when buyers ask?