Question 1

What is AI prompt tracking?

Accepted Answer

AI prompt tracking monitors the buying questions customers ask tools like ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance, and Grok — and the AI answers Google shows for the same questions. Citlyze records whether each answer names your brand, cites your pages, recommends competitors, or leaves you out.

Question 2

How do I track ChatGPT brand mentions?

Accepted Answer

Add the questions buyers ask before they compare vendors, such as 'best field service scheduling software' or 'AsterFlow alternatives.' Citlyze runs those prompts, saves the answer text, and shows where ChatGPT mentions your brand, ranks competitors, or cites a source.

Question 3

Which AI engines should I monitor?

Accepted Answer

Track the engines your buyers use during research. Citlyze supports ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance, and Grok, plus weekly tracking of Google AI Overviews and AI Mode, so marketing teams can compare visibility, answer position, sentiment, and citations in one report.

Question 4

Does Citlyze track Google AI Overviews?

Accepted Answer

Yes. Google AI Overviews and Google AI Mode are tracked on every plan, checked weekly for each prompt. You see whether an AI Overview appeared for the query, whether it mentioned or cited your brand, and which sources it pulled from.

Question 5

How is AI prompt tracking different from SEO rank tracking?

Accepted Answer

SEO rank tracking checks where a page appears in search results. AI prompt tracking checks the answer itself: which brands get recommended, which sources get cited, which competitor appears first, and what work could change the next answer.

Question 6

How do I find the prompts buyers ask before they reach my site?

Accepted Answer

Start with category, comparison, alternative, pricing, integration, and use-case questions. Citlyze helps organize those prompts by topic, buying stage, market, and product line so each report maps to a real buyer journey.

Question 7

Can Citlyze show competitors recommended before my brand?

Accepted Answer

Yes. Add competitor domains and Citlyze compares brand mentions, answer position, Share of Voice, sentiment, and citations across the same prompt set. You can see the prompts where another brand wins the shortlist.

Question 8

How do citations affect AI visibility?

Accepted Answer

AI answers often cite review sites, forums, partner pages, documentation, and comparison guides. Citlyze shows which sources appear behind each answer, then flags citation gaps where competitors have proof and your domain does not.

Question 9

Can I group prompts by market or buying stage?

Accepted Answer

Yes. Tag prompts by product, topic, region, customer segment, and stage such as awareness, consideration, and decision. Teams use those groups to spot the markets where AI recommends competitors before their own brand.

Question 10

What should I do when AI skips my brand?

Accepted Answer

Open the lost prompt, review the cited sources, check which competitors appear, and assign the next action. Citlyze turns gaps into recommendations for page updates, source outreach, comparison content, and GEO fixes.

Question 11

Can I report AI search visibility to leadership?

Accepted Answer

Yes. Citlyze gives teams Brand Visibility, Share of Voice, citation share, answer position, sentiment, and competitor movement. Each score links back to prompts, answers, engines, sources, and dates so the report can be checked.

The prompts your buyers ask AI

Compare your visibility against competitors

Track which sources AI cites in responses

Check whether AI can access your content

AI prompt tracking, explained

Does AI recommend you when buyers ask?