Plans And Limits
Understand feature availability, history windows, and API export gating.
Plans control capacity, history, and export features. Paid plans can extend individual limits with add-ons instead of changing tiers.
Trial access
New organizations start with an internal trial that uses Brand Starter limits. The default trial length is 14 days unless the workspace environment is configured differently. After the trial ends, billing-limited features pause until a plan is active.
Public plan limits
| Plan | Daily prompts | Active locations | Daily engines | Competitors | History |
|---|---|---|---|---|---|
| Brand Starter | 5 | 1 | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 3 | 60 days |
| Brand Growth | 20 | 1 | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 10 | 365 days |
| Brand Pro | 40 | 1 | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance, Grok | 20 | 730 days |
| Agency Studio | 50 pooled | 1 per client workspace | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 50 pooled | 365 days |
| Agency Growth | 150 pooled | 1 per client workspace | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 150 pooled | 730 days |
| Agency Scale | 300 pooled | 1 per client workspace | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 300 pooled | Full history |
| Custom | Custom | Custom | Custom, including Grok | Custom | Full history |
In addition to the daily engines above, every plan tracks Google AI
Overviews and Google AI Mode. These Google SERP surfaces are checked once per
week for each active prompt and location, and do not count against the daily
prompt allowance. Results appear alongside the daily engines in the dashboard,
exports, and the API (engine ids google_ai_overview and google_ai_mode).
Monthly feature limits
| Plan | GEO audits | Prompt suggestions | Content drafts | Reports | API and MCP |
|---|---|---|---|---|---|
| Brand Starter | 1/mo | 10/mo | 0/mo | In-app only | Not included |
| Brand Growth | 10/mo | 50/mo | 5/mo | Basic PDF | Included |
| Brand Pro | 50/mo | 150/mo | 15/mo | PDF export | Included |
| Agency Studio | 100/mo | 150/mo | 0/mo | White-label PDF | Not included |
| Agency Growth | 300/mo | 500/mo | 0/mo | White-label PDF | Included |
| Agency Scale | 1,000/mo | 1,000/mo | 0/mo | White-label PDF | Included |
| Custom | Custom | Custom | Custom | Full | Included |
CSV export and alerts are included on current self-serve plans. Recommendation status workflow actions are reserved for plans that include the recommendation workflow capability.
Slack and Microsoft Teams webhook configuration is available on all plans. Scheduled report creation still follows the scheduled-reports capability for the workspace plan.
Usage tracked by Citlyze
The workspace stores plan and capacity information such as:
- plan name
- prompt limit
- active location limit
- included engine set
- daily measured-answer allowance
- monthly GEO audit, prompt-suggestion, and content-draft usage
- trial dates
- monthly reset date
API exports
REST API and MCP access require a plan that includes API exports. If the
workspace plan does not include exports, API and MCP requests return a
plan_capability_required error.
History window
Plan history controls how far back exported data reaches. API responses expose
the effective history lower bound as meta.history_start.
If an API request uses a since date earlier than the history start, Citlyze
clamps the request to the plan history window.
Answer volume
Projected answers are based on active prompts, active plan-allowed engines, active markets, and repeats. The default repeat count is five.
active prompt count x active plan-allowed engine count x active market count x repeat countFor example, Brand Starter can queue up to 125 measured answers per day:
5 prompts x 5 engines x 1 active market x 5 repeatsBrand Pro includes Grok and can queue up to 1,200 measured answers per day:
40 prompts x 6 engines x 1 active market x 5 repeats