Plans And Limits
Understand feature availability, history windows, and API export gating.
Plans control capacity, history, and export features. Paid plans can extend individual limits with add-ons instead of changing tiers.
Trial access
New organizations receive a 14-day trial: brand workspaces get Brand Starter limits and agency workspaces get Agency Studio limits. Each person gets one free trial, so an organization created by someone who already started a trial in another organization begins without one, and a plan has to be chosen before tracking starts. The trial period is shown during signup and in workspace settings. After the trial ends, billing-limited features pause until a plan is active.
Public plan limits
| Plan | Daily prompts | Active locations | Daily engines | Competitors | History |
|---|---|---|---|---|---|
| Brand Starter | 5 | 1 | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 3 | 60 days |
| Brand Growth | 20 | 1 | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 10 | 365 days |
| Brand Pro | 40 | 1 | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance, Grok | 20 | 730 days |
| Agency Studio | 50 pooled | 1 per client workspace | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 50 pooled | 365 days |
| Agency Growth | 150 pooled | 1 per client workspace | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 150 pooled | 730 days |
| Agency Scale | 300 pooled | 1 per client workspace | ChatGPT, Gemini, Perplexity, DeepSeek, ByteDance | 300 pooled | Full history |
| Custom | Custom | Custom | Custom, including Grok | Custom | Full history |
In addition to the daily engines above, every plan tracks Google AI
Overviews, Google AI Mode, and Bing Copilot. These AI search surfaces are
checked once per week for each active prompt and do not count against the
daily prompt allowance; the Google surfaces run per location, while Bing
Copilot runs once per prompt for your primary market. Results appear alongside
the daily engines in the dashboard, exports, and the API (engine ids
google_ai_overview, google_ai_mode, and bing_copilot).
Monthly feature limits
| Plan | Audit credits | Prompt suggestions | Content drafts | Reports | API and MCP |
|---|---|---|---|---|---|
| Brand Starter | 50/mo | 10/mo | 0/mo | In-app only | Not included |
| Brand Growth | 300/mo | 50/mo | 5/mo | Basic PDF | Included |
| Brand Pro | 1,000/mo | 150/mo | 15/mo | PDF export | Included |
| Agency Studio | 1,000/mo | 150/mo | 15/mo | White-label PDF | Not included |
| Agency Growth | 1,000/mo | 500/mo | 50/mo | White-label PDF | Included |
| Agency Scale | 2,000/mo | 1,000/mo | 150/mo | White-label PDF | Included |
| Custom | Custom | Custom | Custom | Full | Included |
Audit credits are a shared monthly pool used by both page audits and GEO audits. Agency plans add 200 credits per client workspace.
Ask Citlyze questions are unlimited on every paid plan, subject to fair use. Only the questions you send count, not the analyst's replies. The free trial includes 50 questions. See Ask Citlyze.
CSV export and alerts are included on current self-serve plans. Not every plan includes changing recommendation statuses. If the status buttons are unavailable in your workspace, your plan does not include them; upgrading unlocks them.
Slack and Microsoft Teams webhook configuration is available on all plans. Creating a scheduled report requires a plan that includes scheduled reports.
What counts toward your limits
Workspace settings shows your current usage against each limit: active prompts, active locations, competitors, and this month's audit credits, prompt suggestions, and content drafts. Monthly counters reset on your billing date.
API exports
REST API and MCP access require a plan that includes API exports. If the
workspace plan does not include exports, API and MCP requests return a
plan_capability_required error.
The Looker Studio connector also works on Agency Studio, which includes Looker Studio export without the rest of the API: its keys reach the connector only.
History window
Plan history controls how far back exported data reaches. API responses expose
the effective history lower bound as meta.history_start.
If an API request uses a since date earlier than the history start, Citlyze
returns data starting at the earliest date your plan's history allows.
Crawl log history
How many days of the crawl log each plan can look back:
| Plan | Crawl log |
|---|---|
| Brand Starter | Not included |
| Brand Growth | 14 days |
| Brand Pro | 30 days |
| Agency Studio | 14 days |
| Agency Growth | 30 days |
| Agency Scale | 30 days |
| Custom | 30 days |
Daily tracking capacity
Each plan includes daily tracking capacity based on your active prompts, included engines, and active markets. Citlyze tracks results over time to reduce the effect of one-off answer changes.
If you run out of daily capacity, deactivate lower-value prompts or add a prompt pack; see Add-ons.
If a workspace has more active prompts or markets than the plan includes, for example after a downgrade or after removing a prompt pack, Citlyze keeps tracking the oldest ones up to the limit every day and skips the newest. On agency plans the prompt limit is shared, so the oldest prompts across all client workspaces are tracked first. Engines the plan does not include are skipped. The dashboard says what is skipped; pause prompts or upgrade to choose what runs.